Customer Service

Shipping & Delivery
Shipping is free to the Continental United States. No shipping to Alaska or Hawaii. Shipping is to your curbside, currently we do not offer inside white glove delivery. Your mattress comes heavily packaged to ensure no damage during delivery. Should a mattress arrive damaged please refuse the mattress and you will be given a full refund no questions asked.
Arizona residents will be charged an 8.1% sales tax.
Privacy & Security
We take your privacy seriously. This privacy policy describes what personal information we collect and how we use it.
Routine Information Collection
All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes. <br><br>
Cookies and Web Beacons
Where necessary, we use cookies to store information about a visitor\'s preferences and history in order to better serve the visitor and/or present the visitor with customized content.
Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies. 
Controlling Your Privacy
Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.
Personal Protection Policy
Your personal protection is a priority to us. Accordingly, your orders are processed with powerful encryption technology to achieve maximum information protection. Federal law limits your liability to $50 for fraudulent use of your credit card. We will cover your liability up to $50 in the unlikely event your purchase transaction on our site results in fraudulent use of your card. Furthermore, we will not sell or share your personal information to outside parties. Period. We are delighted you visited our store. If we can be of any further service, please drop us an email for a prompt reply. Please enjoy your shopping experience. We know you will!
Returns & Replacements
Orders can only be cancelled prior to deliver. Orders that are cancelled within 48 hours will receive a full refund. After 48 hours, we reserve the right to assess a 15% restocking fee. To cancel an order please visit our contact us page. Once an order is delivered and 60 days have passed, it is final and cannot be returned. 
New Mattresses
Please be aware that sleeping on a new or different mattress takes a few weeks to get used to, so please allow for this adjustment time prior to requesting a refund.
Damaged
If you new bed arrives and it is damaged in shipment, we will exchange the mattress at no cost to you. Please make note of the damages on your receipt and contact us.
Cal King Mattress
(888) 851-8094
1628 S. 51st Ave Phoenix, AZ 85043